For Shoppers

Payments

• How do I change the payment method for a payment?
• What happens if I don’t pay?
• When will my first payment be taken?
• Can I make a payment early?
• Does Four take my payments out automatically?
• How can I pay?

Returns and Refunds

• Why am I still being charged even though I sent back the items?
• What should I do if my order never arrived or it was damaged in transit?
• I got a refund, but I haven't received my money?
• I returned part of my order or I received a partial refund. What happens now?

Orders

• What happens if my items were out of stock?
• How much can I spend with Four?
• Why was my order declined?
• Why haven't I received my items?
• When will I receive my order?

The Basics

• What's your contact info? I need to talk to someone.
• Is Four secure?
• What is Four?
• Who can use Four?
• Where can I use Four?
• What is the checkout process like with Four?

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